VAULT VIP REWARDS

GET ACCESS TO EXCLUSIVE VAULT OFFERS!

LOYALTY IS HERE

Introducing VAULT VIP Loyalty, where you get rewarded for shopping with us. From reward cards to exclusive access to sales and our VIP Concierge service, it pays to be a VAULT VIP member.

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For every 1,000 points you earn, you receive a $25 reward to use on your future purchase. Earn your way to each tier by spending up to $1500 as Premier, up to $2500 as Elite, and up to $3500 as Platinum.

VAULT VIP

EARN YOUR STATUS

VAULT VIP LEVELS

BENEFITS & REWARDS

PREMIER LEVEL

  • Spend at VAULT: $0-$1500
  • Earn Points: 2 per $1
  • VAULT VIP Concierge
  • Birthday Reward

ELITE LEVEL

  • Spend at VAULT: $1501-$2500
  • Earn Points: 4 per $1
  • VAULT VIP Concierge
  • Birthday Reward
  • Early access to sales
  • Early access to new products

PLATINUM LEVEL

  • Spend at VAULT: $2501-$3500
  • Earn Points: 6 per $1
  • VAULT VIP Concierge
  • Birthday Reward
  • Early access to sales
  • Early access to new products
  • Monthly promotional discount
NEED HELP?

FREQUENTLY ASKED QUESTIONS

VAULT VIP

What is the VAULT VIP loyalty program?
VAULT VIP is our loyalty program that rewards customers for shopping with us. Members earn points for every dollar spent, and can redeem them for gift cards, exclusive benefits, and personalized shopping experiences.
How do I join VAULT VIP?
You are automatically enrolled in VAULT VIP when you click the 'JOIN US' button and create an online account.
How do I earn points?
You earn 1 point for every dollar spent initially. As you reach certain spending thresholds, you'll be upgraded to higher tiers and earn more points per dollar: Premier (2 points per $1), Elite (4 points per $1), and Platinum (6 points per $1).
What are the spending thresholds for each tier?
The spending thresholds are: * Premier: $1500 * Elite: $2500 * Platinum: $3500
What rewards can I redeem with my points?
For every 1000 points, you'll earn a $25 gift card.
What other benefits do VAULT VIP members receive?
Members get exclusive early access to sales and new products, as well as personalized shopping experiences through our VAULT VIP Concierge service.
What is the VAULT VIP Concierge service?
Our VAULT VIP Concierge service is a personalized shopping experience that helps you find hard-to-get items or items that might not be on our website at the best price possible. Our dedicated team will assist you in finding what you're looking for.
How do I redeem my rewards and benefits?

You can redeem your rewards and benefits through our website or by contacting our customer service team.

How do I track my points and rewards?
You can track your points and rewards through your account dashboard on our website.
Is there a limit to how many points I can earn?
No, there is no limit to how many points you can earn.
Can I transfer my points to someone else?
No, points are non-transferable.
I made a purchase through VAULT VIP Concierge, will I still earn points?
Yes, points earned through purchases not made on the website will be credited to your account.