Current Job Openings at VAULT
Want to be part of a fast-growing, fashion oriented company? VAULT is currently seeking candidates for the following positions. To apply, please send an email along with your CV/Resume to jobs@shopvaultstore.com.
*Job Title: Business Strategy and Growth Associate
Location: USA|MIDDLE EAST|REMOTE
Job Type: Full-time
About Vault:
Vault is a luxury e-commerce platform offering a curated selection of authentic luxury goods. We are seeking a highly experienced and strategic business leader to join our team as Business Strategy and Growth Associate.
Job Summary:
We are looking for a talented and ambitious business leader to develop and execute strategic plans to drive growth, expansion, and profitability for Vault. The ideal candidate will have a proven track record of making strategic business decisions, driving growth and expansion, and leading cross-functional teams.
Responsibilities:
- Develop and execute comprehensive business strategies to drive growth, expansion, and profitability for Vault.
- Analyze market trends, customer needs, and competitor activity to identify opportunities for growth and expansion.
- Collaborate with cross-functional teams, including marketing, sales, product, and operations, to develop and execute strategic plans.
- Develop and manage key performance indicators (KPIs) to measure business performance and progress towards strategic goals.
- Identify and pursue new business opportunities, including partnerships and expansions into new markets.
- Build and maintain relationships with key stakeholders, including investors, partners, and customers.
- Provide leadership and guidance to cross-functional teams, including setting goals, objectives, and priorities.
- Stay up-to-date with industry trends, best practices, and emerging technologies to continuously improve Vault's business strategies and operations.
Requirements:
- 2+ years of experience in business strategy, management consulting, or a related field.
- Proven track record of making strategic business decisions, driving growth and expansion, and leading cross-functional teams.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
- Strong leadership and management skills, with the ability to motivate and inspire cross-functional teams.
- Bachelor's degree in Business, Finance, or a related field.
Nice to Have:
- Experience working in the luxury goods industry or a related field.
- Knowledge of business strategy, management consulting, and entrepreneurship.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a luxury brand and contribute to its growth and success.
- Collaborative and dynamic work environment.
- Professional development and growth opportunities.
How to Apply:
If you are a strategic business leader with a proven track record of driving growth and expansion, please submit you’re resume/CV along with why you’re a great candidate for this role.
*Job Title: Customer Success and Loyalty Associate
Location: USA|MIDDLE EAST|REMOTE
Job Type: Part-Full-time
About Vault:
Vault is a luxury e-commerce platform offering a curated selection of authentic luxury goods. We are seeking a highly skilled and customer-focused Customer Success and Loyalty Associate to join our team.
Job Summary:
We are looking for a talented Customer Success and Loyalty Associate to provide exceptional customer experiences, build strong relationships, and drive customer loyalty for Vault. The ideal candidate will have a strong background in customer success, excellent communication skills, and a passion for luxury goods.
Responsibilities:
- Provide exceptional customer service and support via phone, email, and live chat
- Build strong relationships with customers to drive loyalty and retention
- Collaborate with cross-functional teams to resolve customer issues and concerns
- Develop and implement personalized customer success plans to drive engagement and loyalty
- Analyze customer data and feedback to identify trends and opportunities for improvement
- Stay up-to-date with Vault's products, services, and promotions to provide expert guidance to customers
- Participate in customer success and loyalty initiatives to drive business growth and customer satisfaction
Requirements:
- 2+ years of experience in customer success, account management, or a related field
- Proven track record of providing exceptional customer experiences and driving customer loyalty
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
- Strong analytical and problem-solving skills, with the ability to analyze customer data and feedback
- Bachelor's degree in Business, Marketing, or a related field
Nice to Have:
- Experience working in the luxury goods industry
- Knowledge of customer success software and tools (e.g. Salesforce, Zendesk)
- Certification in customer success or a related field (e.g. CSM, CCXP)
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a luxury brand and contribute to its growth and success
- Collaborative and dynamic work environment
- Professional development and growth opportunities
How to Apply:
If you are a customer-focused and results-driven individual with a passion for luxury goods, please submit your resume and a cover letter explaining why you would be a great fit for this role.
*Job Title: Social Media/TikTok Intern
Location: USA|MIDDLE EAST|REMOTE
Job Type: Internship
Duration: Flexible
About Vault:
Vault is a luxury e-commerce platform offering a curated selection of authentic luxury goods. We are seeking a highly creative and TikTok-savvy individual to join our team as a TikTok Intern.
Job Summary:
We are looking for a talented TikTok Intern to assist in developing and implementing a comprehensive TikTok strategy that showcases Vault's luxury brand and drives customer engagement.
Responsibilities:
- Assist in creating high-quality, engaging TikTok content (including videos, GIFs, and live streams) that showcases Vault's luxury brand and products.
- Help manage and maintain Vault's TikTok presence, including responding to comments, engaging with followers, and analyzing performance metrics.
- Collaborate with the social media team to develop and implement cross-platform social media campaigns.
- Stay up-to-date with the latest TikTok trends, challenges, and best practices, and apply this knowledge to continuously improve Vault's TikTok presence.
- Assist in analyzing TikTok performance metrics and providing insights and recommendations to optimize Vault's TikTok strategy.
Requirements:
- Currently enrolled in a degree program (e.g. Marketing, Communications, Fashion) or recent graduate.
- 1+ year of experience creating content for TikTok or other social media platforms.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
- Strong analytical and problem-solving skills, with the ability to analyze TikTok performance metrics and provide insights and recommendations.
Nice to Have:
- Experience working in the luxury goods industry.
- Knowledge of TikTok Ads Manager and other social media advertising platforms.
- Certification in social media marketing or a related field (e.g. Hootsuite Social Media Marketing Certification).
What We Offer:
- Opportunity to gain hands-on experience in social media marketing and luxury e-commerce.
- Collaborative and dynamic work environment.
- Professional development and growth opportunities.
- Access to exclusive luxury goods and experiences.
How to Apply:
If you are a creative and TikTok-savvy individual with a passion for luxury goods, please submit your resume, a cover letter explaining why you would be a great fit for this role, and examples of your TikTok content.
*Job Title: Inventory and Buying Associate
Location: USA|MIDDLE EAST|REMOTE
Job Type: Full-time
About Vault:
Vault is a luxury e-commerce platform offering a curated selection of authentic luxury goods. We are seeking a highly organized and fashion-forward Inventory and Buying Associate to join our team.
Job Summary:
We are looking for a talented and detail-oriented Inventory and Buying Associate to oversee the management of inventory on our website, source new and trending products for the season, and work closely with our buying team to ensure we are offering the most desirable luxury goods to our customers.
Responsibilities:
Inventory Management:
- Manage and maintain accurate inventory levels on the website
- Monitor and report on inventory turnover, sales trends, and product performance
- Collaborate with the operations team to ensure seamless inventory management and order fulfillment
- Identify and resolve inventory discrepancies and issues
Buying and Sourcing:
- Research and identify new and trending luxury products for the season
- Collaborate with the buying team to source products from established and emerging designers
- Negotiate prices and terms with suppliers and designers
- Ensure all products meet Vault's quality and authenticity standards
Product Management:
- Assist in the development and maintenance of product content, including descriptions, images, and videos
- Collaborate with the marketing team to develop product promotions and campaigns
-Maintain pricing for products and markdowns for seasonal sales and categories.
- Stay up-to-date with industry trends, designer collections, and market demand to inform buying decisions
Requirements:
- 2+ years of experience in inventory management, buying, or a related field
- Proven track record of successfully managing inventory and sourcing new products
- Excellent analytical, problem-solving, and communication skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
- Strong knowledge of the luxury goods industry and current fashion trends
- Bachelor's degree in Fashion, Business, or a related field
Nice to Have:
- Experience working with e-commerce platforms and inventory management software
- Knowledge of product lifecycle management and product development
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a luxury brand and contribute to its growth and success
- Collaborative and dynamic work environment
- Professional development and growth opportunities
How to Apply:
If you are a highly organized and fashion-forward individual with a passion for luxury goods, please submit your resume and a cover letter explaining why you would be a great fit for this role.
